Privacy Policy

1. Data Controller

The party responsible for processing personal data on this website is:

If you have any questions regarding data protection, you can contact us at any time using the contact details provided on the website.

2. General Information on Data Processing

The protection of your personal data is important to us. We process your data exclusively in accordance with the European Union General Data Protection Regulation (GDPR), the Spanish Data Protection Act Ley Orgánica 3/2018 de Protección de Datos Personales y garantía de los derechos digitales (LOPDGDD), and other applicable data protection regulations.

Personal data refers to any information relating to an identified or identifiable natural person.

Personal data is processed exclusively for the following purposes:

to provide this website,
to process inquiries,
to manage reservations,
to communicate with users,
for the technical security and optimization of the website,
and on the basis of legal obligations.

3. Hosting and Server Log Files

When you visit this website, information is automatically collected by the hosting provider and stored in so-called server log files.

In particular, the following data may be processed:

IP address,
date and time of access,
browser type and version,
operating system used,
referrer URL,
pages accessed,
access status.

Processing is carried out to ensure the technical stability and security of the website on the basis of Art. 6 (1) (f) GDPR.

4. Contacting Us

If you contact us by email or via a contact form, the data you provide will be processed exclusively for the purpose of handling your inquiry.

Processing is based on Art. 6 (1) (b) GDPR (pre-contractual measures) or Art. 6 (1) (f) GDPR (legitimate interest in processing inquiries).

The data will be deleted as soon as the respective inquiry has been conclusively processed and there are no legal retention obligations.

5. Guestplan Reservation System

We use the external service provider Guestplan to manage reservations.

The provider is:

Guestplan B.V.
Website: https://www.guestplan.com

When you make a reservation, the data you enter is transmitted directly to Guestplan and processed there. This may include, in particular, the following data:

first and last name,
phone number,
email address,
reservation date and time,
number of people,
individual notes or messages.

Processing is carried out for the purpose of fulfilling and managing your reservation in accordance with Art. 6 (1) (b) GDPR.

Guestplan may process data on our behalf as a data processor. Further information on data processing by Guestplan can be found in their privacy policy:

https://www.guestplan.com/privacy-policy/

6. Cookies

This website uses cookies. Cookies are small text files that are stored on your device.

Some cookies are technically necessary to provide the website correctly. Other cookies are used for statistical, functional, or marketing purposes.

The use of cookies that are not technically necessary is based exclusively on your consent in accordance with Art. 6 (1) (a) GDPR.

You can change your cookie settings at any time via your browser settings or the cookie banner.

7. Embedded Content and Third-Party Providers

Content and services from third-party providers may be integrated into this website, for example:

map and navigation services,
social media content,
fonts,
videos,
reservation and booking systems.

The use of such services may lead to the processing of personal data, in particular the IP address, by the respective providers.

Use is based on Art. 6 (1) (f) GDPR or—if required—on the basis of your consent in accordance with Art. 6 (1) (a) GDPR.

8. Legal Basis for Processing

Personal data is processed on the following legal bases:

Art. 6 (1) (a) GDPR – Consent,
Art. 6 (1) (b) GDPR – Performance of a contract or pre-contractual measures,
Art. 6 (1) (c) GDPR – Legal obligation,
Art. 6 (1) (f) GDPR – Legitimate interest.

9. Storage Duration

Personal data is only stored for as long as is necessary for the respective purposes or as required by legal retention obligations.

The data is then deleted or anonymized.

10. Rights of Data Subjects

Within the framework of the applicable legal provisions, you have the following rights in particular:

Right of access,
Right to rectification,
Right to erasure,
Right to restriction of processing,
Right to data portability,
Right to object to processing,
Right to withdraw consent at any time with effect for the future.

Furthermore, you have the right to lodge a complaint with a data protection supervisory authority.

In Spain, this is specifically:

Agencia Española de Protección de Datos (AEPD)
https://www.aepd.es

11. Data Security

We take appropriate technical and organizational measures to protect personal data against loss, manipulation, unauthorized access, or other unlawful processing.

12. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy at any time so that it always complies with current legal requirements and reflects changes to our services.

The current version published on this website applies in each case.